The World's Best Portable Goals, Nets and Training Systems

Warranty Information

Thank you for purchasing Bownet's award winning products.

We do offer the following warranties:

WARRANTY CLAIMS

Please visit and fill out our Warranty Form or submit all of the requested information below to warranty@bownet.net
  1. Customer's name, address, and phone number
  2. Name of store product was purchased from and invoice number
  3. Purchase date
  4. Image(s) of problem with product. Please only send .jpeg files.
  5. Product style number or brief description of product (ie: 3' x 5' Soccer)
  6. Brief description explaining problem with product

Please allow 48 hours after submission for your warranty claim to be reviewed by our engineering team.

 If we determine the damage falls under our policy, your warranty claim will be processed within 72 hours (3 Business Days) of submission. You will receive an emailed invoice which will include your UPS tracking number as well as items shipped.

If we determine the damage does not fall under out policy, we will contact you within 48 hours explaining our reasoning and offer options to repair or replace your damaged net.  

NOTE: DO NOT SEND BACK YOUR PRODUCT TO BOWNET.  We do not require your net to determine the nature of the warranty claim.

If you have not heard from us WITHIN 48 HOURS please send an email to warranty@bownet.net.